Privacy Policy
At Elixir Tea, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order
Information We Collect
When you use our website, we may collect the following details:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Order Details
- Payment Information (processed securely through third-party gateways)
- Website usage information such as browser type, IP address, and browsing activity
How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Respond to customer service requests
- Improve our products, services, and website experience
- Share promotional offers or updates (only where permitted)
- Payment Security
- Payments are processed through secure third-party payment providers. We do not store complete debit/credit card details on our servers.
Sharing of Information
We do not sell or rent your personal data. We may share necessary information with trusted service providers such as:
- Delivery partners
- Payment processors
- Website and technical support providers
Cookies
Our website may use cookies to improve browsing experience and analyze website traffic. You may disable cookies through your browser settings.
Data Security
We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.
Your Rights
You may request access, correction, or deletion of your personal information by contacting us.
